Shipping and Tracking

Free shipping

We offer complimentary shipping on all orders. If you need it faster, we also have express shipping and DHL available for purchase. Any questions? You can catch us here

Australian shipping options

Standard shipping (4-8 working days) FREE. Express (2-6 working days) $15. DHL Priority Service (2-3 working days) $30

New Zealand shipping options

NZ standard (4-10 days) FREE. NZ DHL Priority Service (2-5 days) $40

International shipping options

USA, JPN, HK, CN, EUR. INT. Standard Service. USA, JPN, HK, CN, EUR. (4-20 days) FREE. INT. DHL Priority Service. (2-6 days) $55. Please note, this is an approximation only - the exact cost will be shown at checkout and will vary slightly due to dail

Processing times

Orders placed before 12pm AEST Monday - Friday (Sydney, Australia) will be shipped the same day. Orders will be delivered between 8 am - 6 pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be re

Possible delays

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On rare occasions, your order can arrive outside of the estimated timeframe.

Tracking your order

Once your order is placed through our website, a screen with your order confirmation will appear. Here you can choose to receive updates via email or SMS for tracking. If for any reason you don't receive this information, please contact us at custome

Duties and taxes

Orders are shipped on a DDU (Delivery Duty Unpaid) basis. As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from custo

COVID-19 possible delays

We are safely processing all orders in COVID safe, hygienic, environment. Please note that due to COVID restrictions, reduced flights and capacity issues at mail sorting facilities, there have been delays with some deliveries. Please see the below li